Full-Time Bilingual Call Center Sales Representative (CCSR)
Must Have Clinical Experience
ANY LAB TEST NOW® in Alpharetta, GA is hiring specialized Call Center Sales Representatives (CCSRs) to work 40 hours per week in a multi-shift environment. The CSSR is responsible for scheduling appointments for and selling lab testing services to customers at one of our 170 store locations nationwide. Candidates submitting resumes' must be fluent in Spanish and English, have experience in the clinical/medical field to be considered for this open position. Please do not apply if you do not qualify.
To be successful in this highly specialized CCSR role, the applicant must have at least three (3) years of sales experience, preferably within a call center environment. Sales experience in the medical, toxicology or DNA testing industry is a definite plus.
Answer incoming calls from customers, franchisees, business partners, and internal contacts. Sell lab testing services and schedule appointments. Book appointments in our web-based calendar system. Become the authoritative source on lab test product knowledge, industry business practice (federal, state and local) and operational brand standards. Provide answers to customer questions, and document call details in our call management system. Ensure customers are transferred to store locations effectively when appropriate. Candidate must also have chat and e-commerce experience.
- Fluent in both English and Spanish (Verbal as well as written)
- Three (3) or More Years of Sales Experience, preferably with a call center background
- Clinical/Medical Experience
- Strong Computer and Typing Skills, including Word and Excel
- Chat Experience
- Excellent Oral and Written Communication Skills
- Excellent Listening Skills
- Passionate About Helping People
- Must Work Well in a Team Environment
- Must Be Very Organized and Detailed Oriented
- Self-Disciplined and Strong Work Ethic
Note: Must pass background check and drug screen
ANY LAB TEST NOW® is the first direct access lab testing services company, allowing individuals to take control of their health. On September 20, 2007, Any Test Franchising, Inc. acquired the rights to franchise the ANY LAB TEST NOW concept. We are 170 stores strong across the U.S. and growing! ANY LAB TEST NOW is a franchise company, and all store locations are independently owned and operated.
ANY LAB TEST NOW® makes it easy for consumers and businesses alike to manage their health by providing direct access to clinical lab tests, paternity and other DNA family relationship tests, drug and alcohol and other toxicology testing services. With health care reform, more people are carrying high-deductible insurance, combined with HSA accounts, such as the Silver and Bronze Level plans. Family health care is a big concern, especially when it comes to health care costs. ANY LAB TEST NOW’s affordable, upfront prices fit into a person’s healthcare budget, providing a solution that continues to support overall health and wellness. ANY LAB TEST NOW partners with many major, high-quality laboratories throughout the U.S. to provide affordable and comprehensive lab testing services directly.
ANY LAB TEST NOW® is looking for prospective employees who are enthusiastically passionate about helping people, yet hyperfocused on quality. Our customers’ experiences are imperative to our growth and reputation within the communities we do business. If you think you excel in these areas and meet minimum job requirements, then apply directly to your local store location. Positions around the country may include:
- Medical Assistants
- Outside Sales
Any Lab Test Now - Corporate is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to Any Lab Test Now Corporate.
(if you already have a resume on Indeed)